04 May
04May

Processing.

Along with making sure all finished products are independently tested, we also prioritise partnering with farms that share our passion for clean products and adhere to rigorous growing procedures. CannaGlobe begins with biomass made of industrial hemp that has been cultivated lawfully and is acquired from accredited North American farms that follow stringent and organic growth procedures. Before being sent to a processing plant, the hemp biomass is screened and evaluated by a separate testing laboratory.

As soon as the biomass is given the go-ahead to begin processing, it is delivered to a licenced North American processing plant with cGMP and FDA registration, where it is extracted using hydrocarbons, distilled, and then recrystallized to produce cannabis raw materials. CannaGlobe keeps a tight eye on every link in the supply chain for cannabinoids so we can use the highest-quality components in our goods. CannaGlobe employs a highly skilled group of chemists, engineers, and production specialists with more than 30 years of combined expertise in the nutraceutical, pharmaceutical, and medical cannabis industries and related sectors.

Product Testing.

Before being released to the market, CannaGlobe product batches are fully panel tested by an ISO 17025 qualified third-party laboratory for the presence of heavy metals, pesticides, residual solvents, foreign materials, and mycotoxins. Batches are rejected if they do not meet all action limitations for the tests previously mentioned and do not match the claimed cannabis potency by less than 3%.

Vaping Statement.

Before being released to the market, each SmokeBuds vape product undergoes a thorough panel test for the presence of mycotoxins, heavy metals, pesticides, residual solvents, and heavy cannabinoids. Before being used in manufacturing, SmokeBud's incoming raw materials are inspected by raw material suppliers to assure their correctness and safety. SmokeBuds buys vape hardware from reputable, international manufacturers who ensure correct temperature control, CE certification, and third-party testing of their products for impurities like heavy metals.

Policy for Refunds and Returns

Untrue Claims

We have a staff that inspects and tests products to see whether they have been used or tampered with, and we will not under any circumstances accept fraudulent claims that a product has not been used or tampered with.

Refunds

For unused and unopened items, you have 72 hours from the time of purchase to ask for a refund. Products that have not been used or opened are eligible for refunds. You are in charge of sending the unused, unopened merchandise back to us. A $25 restocking charge will be deducted from the refund for the product's cost. We don't reimburse delivery fees. Following a review of the item, we will initiate a refund. We won't give you a refund if the item has been used or opened, and we won't mail it back to you either. Requests for refunds must be made in writing through email. The same credit card that was used to purchase the goods will be granted a refund.

Returns

You must first get a Return Merchandize Authorization (RMA) number by contacting the Support Department at email in order to return damaged and/or faulty goods for a refund. You might be required to send in pictures and/or videos of the broken or flawed item. A copy of the receipt for the item you are returning must be included. The cost of mailing the item back to us is your responsibility.

After reviewing the item, we will handle the return. Please give us 20 business days to check the merchandise when we receive it. We won't give you a refund if the item has been used and/or tampered with, and we won't send it back to you either. If we discover that a product that was returned because "it did not function" actually does work, we will not refund your money and we won't send the item back to you.

POSITIONING RULES

Time for Shipping Processing

Within two to three business days of receipt, all orders are processed. From Friday at noon Central time through Monday at noon Central time, as well as on US holidays, orders are not processed or shipped. Shipments can be a few days late if we are dealing with a high volume of orders. We will call or email you if there is a substantial delay with your shipment.

Time Added to Manufacturing for "Made to Order" Products

Products and party supplies must be produced 7 to 14 days before shipment since they are manufactured to order. It might take up to 30 days to send goods internationally.
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