IN THE CASE OF PRE-ORDERED OR BACK-ORDERED ITEMS:
Any goods we have in stock that are not backordered or preordered but are included in your purchase will be shipped right away. the pre-ordered or back-ordered products as soon as they become available. Hence, if you purchased more than one item on a single order but only received a portion of it, don't panic; you will get the rest of it soon.
If you provided a mobile phone number, a confirmation email and/or text message with a tracking ID and a link to track the progress of your shipment will be sent to you. Visit our tracking page to find out where your package is. Please give the tracking information 1–3 working days to appear.
DISCLAIMER FOR WONGADDRESS:
The buyer is in charge of making sure that the shipping address given is accurate. There is usually little opportunity to change the wrong delivery address since we try to expedite processing and shipment periods. If you think you've given us the wrong delivery address, please get in touch with us right away via email.
Refunds and Returns
We work hard to make sure that all of our customers are happy with their purchases, but we acknowledge that occasionally a return or exchange may be necessary.
Order cancellations are permitted before the goods are made or dispatched (normally, orders will ship out within 2–3 business days of processing payment). The order will be cancelled, and you will receive a complete refund. Having sent the goods, we are unable to cancel the order.
Returns (if appropriate) (if applicable)
Products may be returned to us. Consumers have 30 days from the day they received the merchandise to request a refund. Your item must be brand new and in the same condition as when you got it in order to be eligible for a return. Also, it must be in its original packaging. We need a receipt or other evidence of purchase in order to process your return. Please don't return your purchase to the merchant. You will either receive a refund for your purchase or an exchange within 14 days if we sent the incorrect order or item(s), you received any broken items, or the personalised information is different from what you provided to fabulousone net. Please contact us right away via email if any of these things occur.
We will not be liable for the shipping costs of the returned shipment if there is no quality issue with the returned products. Consumers won't be charged anything for returned goods that have inaccuracies in the description. We are responsible for paying for all expenses (such as goods) resulting from quality issues. Please mail the merchandise back within 14 days once our customer support staff issues you a return label. There is no restocking fee assessed by us. You have the option to retain or return any freebies or gifts you received with your purchase. The retail cost of the item will be subtracted from your total refund if you decide to keep it.
Refunds (if applicable)
We will email you a receipt message after your return has been received and is being examined. The acceptance or denial of your refund will also be communicated to you by us. If you're accepted, your refund will be processed, which normally takes 7 business days, and a credit will automatically be made to your credit card or other original form of payment.
Missing or delayed reimbursements (if applicable)
Check your bank account one more time if you haven't received a return yet. After your refund has been properly posted, get in touch with your credit card provider. Contact your bank next. Before a refund is posted, there is frequently a processing period. Please get in touch with us at the contact email if you've done all of this and you still have not gotten your refund.
Have you got a catalogue?
No. At the moment, we have a "virtual" catalog. We don't publish a catalogue that you can buy straight from us because we want to make sure that our clients have access to the most recent sizes, pricing, styles, and selections. A catalogue would be as large as a phone book with all the designs we offer, too!
The thing I desire is sold out. What should I do now?
We sincerely apologise if the item you require is out of stock. There is a link that reads, "Don't see your size?" beneath the size dropdown option. You will notice a window if you click on that link that will allow you to add your email address to our notification list. Your system will automatically send you an email when your desired size, colour, and style become available to let you know that your item is now available for purchase. You are free to browse while you wait because the notification list doesn't hold anything for you or force you to buy anything. Please note that items are provided on a "first come, first served" basis.
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