In the class-action lawsuit, Apple is charged with what?Apple introduced the "butterfly" keyboard in 2015 with their 12-inch MacBook. The keys were joined using a wing-like hinge, unlike traditional keyboards, which employ two pieces of plastic that, when squeezed, cross each other and close like a pair of scissors. At the time, the tech giant said that the butterfly design was 40% thinner, suggesting that its laptops may be similarly enhanced. Customers, however, have voiced complaints about sticky keys and repeated or missing characters.
Apple officially gave up on the butterfly design in 2019 in favour of a revamped Magic Keyboard that once again used a scissor-switch mechanism. The butterfly design "had certain things it did pretty well," according to Phil Schiller, the former Apple marketing director. It felt more hard and flat under your finger, which some individuals really liked while others weren't very thrilled with.
Who may receive money from Apple?
If you bought a MacBook between 2015 and 2019 and later needed to replace the keyboard or individual keys, you are eligible for reimbursement. If you are unsure whether your model is covered, please see this page. The keyboards of the newer models felt different to several users who had their MacBooks' keyboards updated; they felt more flat and sturdy.
How much money could I get from the MacBook keyboard settlement?
How many repairs you have to make to your MacBook will determine how much you personally receive in compensation. Group 1 Settlement Class Members are customers who had to replace numerous keyboards within four years of purchase. An email letting them know they qualify for a payout estimated to be between $300 and $395 ought to arrive this month. If you need two or more top-case replacements before November 28, 2024, you can still qualify for Group 1. (The keyboard and other parts are housed in the topcase.) Call the claims administrator at 855-579-1311 if you think you belong to Group 1 but were not notified. (If necessary, you can also complete a change of address form.) If you believe you are eligible, call the claims administrator at 855-579-1311 as soon as possible if you were eligible for Group 1 but did not receive notification.
When will I receive my cash?
The date of the final approval hearing is March 16, 2023. After then, any payments would be made, but appeals may cause the process to take longer. The procedure might be delayed by appeals. You will get your cash when the final hearing is over and all appeals have been dealt with. You will get paid when the final hearing is over and all appeals have been dealt with. You should anticipate receiving your money some time after March 16th, 2023, barring any appeals or delays.
What is this settlement about?A settlement has been reached with Apple Inc.
("Apple") in a class action lawsuit that claimed that certain MacBook laptops sold between 2015 and 2019 had butterfly keyboards that were defective and could cause unexpected character repetition, missing letters or characters, and/or keys that felt "sticky" or didn't respond consistently. For customers who purchased impacted MacBook computers in the US between 2015 and 2019, the proposed settlement offers financial assistance.
Apple refutes all of the claims stated in the case, denies that any MacBooks are faulty, and refutes any inappropriate or illegal behaviour on its part. Apple raises a number of objections to the allegations in this case. The proposed settlement does not constitute Apple's admission of any wrongdoing or guilt in this matter. According to the terms of the proposed settlement, Apple has agreed to pay qualified MacBook laptop owners up to $500 in compensation for approved repairs, or a flat $1,250 payment for those who have had their keyboards replaced three times or more.
Who is included in the class?All individuals and organisations in the United States
who acquired an Apple MacBook, MacBook Air, or MacBook
Pro laptop with a butterfly keyboard mechanism between 2015 and 2019 for a purpose other than resale are included in the Settlement Class. The "class computers" are a group of models that are included in the settlement. For compensation to Settlement Class Members who had the "Butterfly" keyboard on their MacBook laptops fixed, the settlement establishes a $50 million fund. Replacement of one or more keys or total keyboard replacement are the two repairs covered by the settlement.
(2) a keycap replacement, which entails replacing one or more keycaps; and (3) a topcase replacement, which entails replacing the whole keyboard module. You are a Group 1 Settlement Class Member if Apple's records show you got two top-case replacements. You belong to Group 2 or Group 3 of the settlement class if you had a single topcase replacement or one or more keycap replacements and claim that the repair did not fix your keyboard problems. (2) a keycap replacement, which entails replacing one or more keycaps; and (3) a topcase replacement, which entails replacing the whole keyboard module. You are a Group 1 Settlement Class Member if Apple's records show you got two top-case replacements. Group 2 Those who got one or more of the following two types of repairs as part of Apple's Keyboard Service Program are referred to as Settlement Class Members: (1) a whole keyboard module replacement, which entails replacing the top case.
If you had a single topcase replacement or one or more keycap replacements and assert that the repair did not resolve your keyboard issues, you are a member of Group 2 or Group 3 of the settlement class. The amount of the settlement award varies depending on whether you belong to the Group 1, Group 2, or Group 3 settlement class. You might get up to $50 USD in compensation if you belong to the Group 2 Settlement Class.
Members of the Group 1 Settlement Class obtained at least two top-case replacements from Apple or an authorised service provider within four years of purchase.
Settlement Class Members in Group 1 will receive an email or postcard notifying them that they are eligible for and will receive an automatic payment.Group 1 Settlement Class Members should confirm or update the mailing address for their check by using the Change of Address form.By receiving a payment, Group 1 Settlement Class Members will give up rights and be bound by the Settlement.
Members of the Group 2 Settlement Class:
within four years of purchase, received a single topcase replacement from Apple or an authorised service provider, but the repair did not fix the keyboard problems. Submit a Claim Form stating that the keyboard problems were not fixed by the single top-case repair. Additional documentation could be needed if Apple doesn't have a record of your purchase.
There is no other way to receive money.
If they receive a payment, members of the Group 2 Settlement Class will forfeit their rights and be subject to the terms of the settlement.
Members of Group 3 Settlement Class:
purchased one or more keycap replacements within four years of purchase, from Apple or an authorised service provider, and the repair(s) did not fix the keyboard problems. Send in a claim form stating that the keyboard problems were not fixed by the keycap repair(s). Additional documentation may be needed if Apple does not have a record of your purchase or repair.
This is the only way to get a payment. If they receive a payment, members of the Group 3 Settlement Class will forfeit their rights and be subject to the terms of the settlement.
You receive no money. Opting out is the same as doing this. Only by choosing this option will you be able to continue to sue Apple for any additional claims pertaining to the issues at hand in this case.
Attend a hearing, make comments on the settlement, or raise objections.
You can inform the court in writing why you like or disapprove of the settlement.You are unable to petition the judge to impose a bigger settlement.At the hearing on March 16, 2023, you can also request to address the court on the fairness of the settlement, with or without the assistance of your own counsel.
Take no money (unless you are a member of Group 1). give up rights and agree to the terms of the agreement.
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